Our Safe Stay Promise

Our priority is to ensure that our teams and our guests safety is at the forefront of everything we do. It is also important to us that we deliver a welcoming and comfortable experience for all our hotel guests and that you enjoy your visit to London. We’ve always placed the highest emphasis on the safety and well being of our guests with the highest standard of cleanliness and hygiene. Here are the key procedures we have put in place:

– Contactless check in and check out

– Contactless room service via our app or over the phone. Our full menu is available.

– Hand sanitiser provided in guests room and in all public areas

– Regular sanitisation of all key touch points within the rooms and in public areas

– Deep clean of each room every day using certified anti-bacterial products

– Team trained on all hygiene protocols and how to deal with guests who feel unwell

– Our linen, towels and other textiles items are laundered by a professional and trusted laundry facility

– Room only cleaned with guests are not present

If you require further information please do not hesitate to contact us